FAQ
Frequently Asked Questions auro cleaning services
How do I know I can trust Auro Cleaning Services?
At Auro Cleaning Services, trust is the foundation of everything we do. Every member of our cleaning team is thoroughly screened, background-checked, and professionally trained before joining our company. We are also fully insured and bonded, giving you complete peace of mind every time we enter your home or business.
Our clients in DuPage and Will County rely on us for our transparency, reliability, and consistent quality. We follow strict service protocols, maintain open communication, and ensure that every cleaning is performed with honesty, care, and respect for your property.
Should I do anything to prepare for the cleaning service?
You don’t need to do much — our team brings all the equipment and cleaning supplies required for the job. To help us clean efficiently, we recommend:
Tidying up personal items or valuables, if possible.
Ensuring clear access to areas that need cleaning.
Letting us know of any special instructions or areas that require extra care.
That’s all! Once our team arrives, you can relax knowing that Auro Cleaning Services will take care of the rest with precision and attention to detail.
Will you show up on time?
Absolutely. Punctuality and professionalism are part of our brand promise. We provide time windows and real-time updates so you’re never left wondering.
How do you ensure quality control?
Our cleaners follow detailed checklists customized for each service. We also conduct random inspections and follow-up calls to ensure top quality and continuous improvement.
What services do you offer?
At Auro Cleaning Services, we offer a complete range of residential and commercial cleaning solutions tailored to your needs. Our services include:
Residential Cleaning – Regular housekeeping, deep cleaning, move-in/move-out cleaning, and post-renovation cleanup.
Commercial Cleaning – Office, retail, educational, medical, and industrial facility cleaning.
- Every service is carried out by trained professionals using high-quality equipment and eco-friendly products to deliver spotless, long-lasting results.
How do I book a cleaning appointment?
Booking with Auro Cleaning Services is quick and easy. You can schedule your cleaning in any of these ways:
Fill out our online contact form for a free quote.
Call us directly to discuss your cleaning requirements.
Message us on WhatsApp for instant assistance.
Once we understand your needs, we’ll confirm your appointment, provide an upfront estimate, and assign a cleaning team at your preferred date and time.
Why should I choose Auro Cleaning over another company?
Because we combine professionalism, personalization, and passion. We’re local, dependable, and committed to building long-term relationships — not just completing transactions.
How do you ensure the safety of your cleaning products?
All products we use are eco-friendly, non-toxic, and safe for use around children, pets, and sensitive surfaces. We also customize product use based on the client’s preferences or allergies.
Are your cleaners insured?
Yes. All our cleaning professionals are fully insured and bonded, ensuring complete protection for you and your property. We also conduct background checks, skill assessments, and ongoing training for every team member to maintain the highest standards of safety and service quality.
How can I be sure your cleaners won’t skip tasks?
Every cleaner follows a detailed checklist for each service. Supervisors conduct random inspections, and we offer follow-ups to verify client satisfaction after every visit.
Are your services confidential for high-profile clients or businesses?
Yes. We respect the privacy of all clients — especially VIPs, medical facilities, or corporate offices — and offer confidential, discreet service upon request.
Can I reschedule my appointment?
Absolutely. We understand that schedules can change. Simply contact us at least 24 hours in advance, and we’ll be happy to reschedule your cleaning appointment to a time that’s more convenient for you. We aim to provide flexible scheduling without compromising service quality.
Do you bring your own cleaning supplies and equipment?
Yes. Our team arrives fully equipped with professional-grade tools and eco-friendly cleaning products for every job. You don’t need to supply anything — unless you have a specific product preference, which we’re happy to accommodate upon request.
Can I customize my cleaning plan?
Absolutely. At Auro Cleaning Services, we understand that every home and business has unique cleaning needs. That’s why we offer fully customizable cleaning plans designed around your schedule, preferences, and priorities.
You can choose the frequency (one-time, weekly, bi-weekly, or monthly), specify areas of focus (like kitchens, offices, or high-traffic zones), and even select eco-friendly or specialty products if desired. Our team will work closely with you to build a cleaning plan that perfectly fits your lifestyle or business operations — ensuring consistent quality, comfort, and satisfaction every time.
Do you offer one-time cleaning services?
Yes. We provide one-time cleaning options for clients who need a thorough cleaning before an event, after a renovation, or during a move-in/move-out. Even for a single service, our standards remain the same — professional, detailed, and spotless results every time.
How long will the cleaning take?
Cleaning time depends on the size of your property, the type of cleaning, and the current condition of the space. A standard home cleaning may take 2–3 hours, while deep or commercial cleanings may require more time. Before every service, we’ll provide an estimated duration for your convenience.
Do you offer recurring cleaning packages?
Absolutely. We offer flexible recurring cleaning plans for residential and commercial clients who prefer regular maintenance. Whether you choose weekly, bi-weekly, or monthly services, we ensure consistency, reliability, and discounted pricing for ongoing customers.
Do you provide cleaning for offices and commercial spaces?
Yes, we specialize in commercial cleaning services for offices, schools, retail spaces, medical facilities, and more. Our trained professionals follow strict cleaning protocols to create hygienic, welcoming, and productive work environments for your employees and clients.
Why should I choose Auro Cleaning Services over others?
Clients across DuPage and Will County choose Auro Cleaning Services because we combine local trust with professional expertise. We’re known for our:
Trained, background-checked cleaning teams
Reliable scheduling and punctuality
Eco-friendly products and modern equipment
Transparent pricing and flexible plans
100% satisfaction guarantee
We don’t just clean — we create fresh, healthy spaces that leave a lasting impression.
Still Have Questions? contact auro cleaning services
Our team is here to help! Whether you’re scheduling your first cleaning or setting up recurring maintenance, we’ll walk you through every step with clarity and care.
👉 [Contact Us Today] to experience the Auro difference.
